mx001 Privacy Policy

1 Introduction

This Privacy Policy explains how mx001 ("we", "us", "our") collects, uses, stores, and protects the personal data of players who register and use the mx001 platform at mx001.pro, including the mx001 mobile app and all associated services.

mx001 is committed to handling your personal data responsibly and transparently. We collect only what we need, use it only for the purposes described in this policy, and protect it with appropriate technical and organisational measures.

By registering an account on mx001, you acknowledge that you have read and understood this Privacy Policy and consent to the collection and use of your personal data as described here. If you do not agree with this policy, please do not register or use the mx001 platform.

2 Data We Collect

mx001 collects personal data in two categories: data you provide directly, and data collected automatically when you use the platform.

Data you provide directly to mx001 includes:

• Full name and date of birth (required for account registration and age verification).
• Email address and phone number (used for account communication and support).
• Payment information including your bKash, Nagad, or Rocket account details (used to process deposits and withdrawals).
• Identity documents such as a national ID card or passport (required for KYC verification when requested).
• Any information you provide when contacting mx001 support.

Data collected automatically when you use mx001 includes:

• IP address and approximate geographic location.
• Device type, operating system, and browser information.
• Session data including login times, session duration, and pages visited.
• Betting and gaming activity including bets placed, games played, and transaction history.
• Cookie and tracking data (see Section 6 for full details).

3 How We Collect It

mx001 collects your personal data through the following channels:

• Directly from you when you register an account, complete your profile, or submit identity verification documents.
• When you make a deposit or withdrawal via bKash, Nagad, or Rocket — your payment provider shares transaction data with mx001 to confirm the payment.
• Automatically through cookies and similar tracking technologies when you browse the mx001 website or use the mx001 app.
• From your device when you log in — mx001 records your IP address, device type, and browser to help detect unauthorised access.
• When you contact mx001 support via live chat or email — the content of those communications is stored for quality assurance and dispute resolution purposes.

4 How We Use Your Data

mx001 uses your personal data for the following purposes. We only use your data where we have a lawful basis to do so — either because it is necessary to fulfil our contract with you, because we have a legal obligation, or because we have a legitimate interest that does not override your rights.

• To create and manage your mx001 account and verify your identity.
• To process deposits and withdrawals via your chosen payment method.
• To provide customer support and respond to your enquiries.
• To detect and prevent fraud, money laundering, and other prohibited activity on the mx001 platform.
• To comply with legal and regulatory obligations including anti-money laundering (AML) requirements.
• To send you account-related notifications such as deposit confirmations, withdrawal updates, and security alerts.
• To personalise your experience on mx001, including showing you relevant promotions and game recommendations.
• To monitor and improve the performance and security of the mx001 platform.
• To support responsible gaming by monitoring betting patterns and applying limits where appropriate.

5 Sharing Your Data

mx001 does not sell your personal data. We share your data only in the following limited circumstances, and only with parties who are contractually required to protect it:

• Payment processors — bKash, Nagad, and Rocket receive the transaction data necessary to process your deposits and withdrawals.
• Identity verification providers — when KYC verification is required, your identity documents may be shared with a third-party verification service.
• Fraud prevention services — mx001 uses third-party fraud detection tools that may process your IP address and device data.
• Legal authorities — mx001 may be required to disclose your data to law enforcement or regulatory bodies where required by law.
• Business transfers — in the event of a merger, acquisition, or sale of mx001, your data may be transferred to the new entity, subject to the same privacy protections.

All third parties with whom mx001 shares data are required to handle it in accordance with applicable data protection laws and are prohibited from using it for any purpose other than the one for which it was shared.

6 Cookies

mx001 uses cookies and similar tracking technologies to operate the platform, remember your preferences, and analyse how the platform is used. Cookies are small text files stored on your device when you visit mx001.pro or use the mx001 app.

mx001 uses the following types of cookies:

• Essential cookies — required for the platform to function. These include session cookies that keep you logged in and security cookies that protect against cross-site request forgery. These cannot be disabled.
• Functional cookies — remember your preferences such as language settings and display options to improve your experience on mx001.
• Analytics cookies — help mx001 understand how players use the platform so we can improve it. These cookies collect aggregated, anonymised data.
• Security cookies — used to detect and prevent fraudulent activity, including identifying unusual login patterns.

You can manage cookie preferences through your browser settings. Note that disabling essential cookies will affect the functionality of the mx001 platform and may prevent you from logging in or placing bets.

7 Data Retention

mx001 retains your personal data only for as long as necessary to fulfil the purposes described in this policy, or as required by applicable law. The following retention periods apply:

• Account data (name, contact details, login history) — retained for the duration of your account plus five years after closure.
• Transaction records (deposits, withdrawals, betting history) — retained for a minimum of five years to comply with financial regulations.
• Identity verification documents — retained for five years after account closure or as required by AML regulations.
• Support communications — retained for two years after the conversation is closed.
• Cookie and analytics data — retained for up to 13 months from the date of collection.

When data reaches the end of its retention period, mx001 securely deletes or anonymises it so that it can no longer be linked to you personally.

8 Security

mx001 takes the security of your personal data seriously. We implement a range of technical and organisational measures to protect your data against unauthorised access, loss, or disclosure. These include:

• TLS encryption for all data transmitted between your device and mx001 servers.
• AES-256 encryption for sensitive data stored on mx001 systems.
• Two-factor authentication (2FA) available for all mx001 accounts.
• Regular security audits and penetration testing of the mx001 platform.
• Strict internal access controls — only authorised staff can access personal data, and all access is logged.
• Automated monitoring systems that detect and alert on suspicious activity in real time.

While mx001 takes every reasonable precaution, no online platform can guarantee absolute security. You are responsible for keeping your mx001 login credentials secure and for notifying mx001 support immediately if you suspect unauthorised access to your account.

9 Your Rights

As an mx001 player, you have the following rights over your personal data. To exercise any of these rights, contact the mx001 support team. We will respond to all valid requests within 30 days.

10 Children

The mx001 platform is strictly for adults aged 18 and over. mx001 does not knowingly collect personal data from anyone under the age of 18. If you are a parent or guardian and believe that a minor has registered on mx001, please contact support immediately at [email protected]. We will investigate and close the account promptly, and any associated data will be deleted.

11 Policy Changes

mx001 may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or platform features. When we make changes, the updated policy will be published on this page with a revised "Last Updated" date.

For significant changes that materially affect how we use your personal data, mx001 will notify registered players via email or an in-platform notification before the changes take effect. Your continued use of mx001 after any update constitutes acceptance of the revised Privacy Policy.

12 Contact Us

If you have any questions about this Privacy Policy, want to exercise your data rights, or need to report a privacy concern, please contact the mx001 support team:

• Live chat: available 24/7 directly from the mx001 platform.
• Email: [email protected]
• For data subject requests, please include your registered email address and a description of your request so we can process it efficiently.

mx001 aims to respond to all privacy-related enquiries within 30 days. For complex requests, we may need additional time and will notify you if this is the case.